PLANO, Texas — August 3, 2026
Executive Summary
ConnexPay has introduced Hotel PayValet, a managed hotel payment service designed to help travel management companies (TMCs) improve hotel payment delivery before guest check-in. The service combines virtual card issuance, payment verification, and managed operational support to reduce payment disruptions, simplify reconciliation, improve payment visibility, and provide richer payment data for clients.
Announcement Overview
ConnexPay announced the launch of Hotel PayValet, a managed service created to address recurring hotel payment challenges experienced by travel management companies. By combining the company’s virtual card technology with payment delivery and verification services, Hotel PayValet helps ensure payment information reaches hotels before guests arrive. The service is intended to reduce manual intervention, minimize payment leakage, improve hotel spend visibility, simplify reconciliation, and enhance the overall traveler check-in experience while providing a single payment workflow for TMCs.
Key Announcement Details
- Announcement Type: Product Launch
- Announcing Entity: ConnexPay
- Announcement Date: August 3, 2026
- Dateline: PLANO, Texas
- Product Name: Hotel PayValet
- Industry: Travel Payments
- Target Customers: Travel Management Companies (TMCs)
- Primary Purpose: Hotel payment delivery and verification
- Core Technology: Virtual Cards
- Key Capability: Managed hotel payment service
- Payment Function: Virtual card payment delivery
- Operational Focus: Hotel payment verification
- Customer Benefits: Smoother hotel check-in
- Business Benefits: Simplified reconciliation
- Data Benefits: Richer payment and folio data
- Accountability Model: Single payment provider
- Integration Partner: Sertifi
- Initial Hotel Coverage: 14,000+ hotels
- Planned Expansion: 40,000+ additional hotels by end of 2026
- Geographic Scope: Global
- Company Website: www.connexpay.com
Hotel PayValet
ConnexPay announced Hotel PayValet as a managed hotel payment solution focused on improving how travel management companies handle hotel payments made through virtual cards.
According to the company, the service is designed to resolve operational issues that frequently arise before hotel check-in by ensuring payment details are delivered, verified, and validated in advance.
The managed service combines:
- Virtual card issuance
- Hotel payment delivery
- Payment authorization validation
- Hotel payment verification
- Payment process visibility
The company stated that this approach enables potential payment issues to be identified and addressed before travelers reach the hotel.
Hotel Payment Challenges
ConnexPay explained that travel management companies regularly issue virtual payment cards for hotel reservations with the expectation that hotels will be able to process those payments upon guest arrival.
According to the company, common operational challenges include:
- Hotels being unable to locate virtual card information.
- Missing or incomplete payment details.
- Travelers using personal payment cards at check-in.
- Additional support requests handled by TMC operations teams.
- Manual communication with hotels.
- Payment leakage.
- Missing expense information.
- Time-consuming post-trip reconciliation.
The company stated that these issues create unnecessary operational work while affecting both travel managers and travelers.
How Hotel PayValet Works
ConnexPay stated that Hotel PayValet manages the operational processes associated with successful hotel payment delivery instead of relying on disconnected workflows.
According to the company, the service:
- Issues the virtual payment card.
- Delivers payment information to the hotel before check-in.
- Confirms payment authorization.
- Verifies payment details directly with hotels.
- Monitors payment status before traveler arrival.
- Improves visibility throughout the payment lifecycle.
The company noted that consolidating these activities into a managed workflow helps reduce manual effort while improving payment reliability.
Company Commentary
Ben Peters, Chief Executive Officer of ConnexPay, said:
“Hotel payment issues have been accepted as part of doing business for far too long.”
He added:
“When a traveler reaches the front desk and payment isn’t ready, everyone is affected. With Hotel PayValet, we’re helping travel management companies solve those issues before they impact the traveler by combining our payment technology with the operational expertise needed to support successful hotel payment delivery.”
Helping Travel Management Companies Solve Real Operational Challenges
ConnexPay stated that Hotel PayValet is designed to help travel management companies:
- Reduce hotel payment issues before travelers arrive.
- Minimize leakage to personal and unapproved payment cards.
- Reduce manual hotel follow-up through payment validation and hotel verification.
- Improve visibility into hotel spending.
- Simplify reconciliation using richer payment and folio data.
- Deliver a smoother hotel check-in experience for supported travelers.
According to the company, the service combines payment technology with operational support to reduce administrative work while improving payment oversight.
Unified Payment Management
ConnexPay stated that it serves as both the virtual card issuer and the hotel payment delivery provider, providing travel management companies with a single point of accountability throughout the payment process.
According to the announcement, customers benefit from:
- One integration
- One commercial agreement
- End-to-end payment visibility
- Reduced dependence on middleware
- Greater rebate opportunities
The company said this unified approach simplifies payment operations while reducing operational complexity.
Hotel Network Availability
Hotel PayValet launches with access to more than 14,000 hotels through ConnexPay’s integration with Sertifi.
According to the company, its expanding hotel partner network is expected to increase available hotel coverage by more than 40,000 additional properties before the end of 2026.
The company stated that continued network expansion will broaden payment coverage for travel management companies using the service.
Expansion of Managed Payment Services
ConnexPay described Hotel PayValet as the latest addition to its managed payment services portfolio serving the travel industry.
According to the company, the service combines payment technology with operational support that includes:
- Hotel payment delivery.
- Hotel payment verification.
- Payment data capture.
- Folio data capture.
- Payment data transmission.
- Folio data transmission.
The company stated that these capabilities help travel management companies reduce operational effort, improve reconciliation processes, and dedicate more time to serving clients.
About ConnexPay
ConnexPay provides a unified payment platform that connects customer PayIns with supplier PayOuts in real time. According to the company, the platform eliminates working capital constraints by supporting payment orchestration across self-managed virtual card programs and fully managed supplier payment workflows. ConnexPay issues more than $12 billion in payments annually and uses its patented Intelligent PayOuts technology to optimize payment economics while reducing operational complexity. Its platform is used by insurance providers, vertical SaaS businesses, and organizations managing complex payment flows.
Media Contact
For additional information, visit connexpay.com.
Source Attribution
Source: Company announcement
