London, United Kingdom — Paysafe has announced the launch of a strategic partnership with Pay.com, marking the integration of Paysafe as an acquirer option for card payments and the addition of its alternative payment methods within the Pay.com payments orchestration platform.
Launch Overview
Paysafe and Pay.com have entered into a strategic partnership focused on expanding payment processing and orchestration capabilities available to online merchants. The partnership establishes Paysafe as one of the recommended acquiring options for card transactions processed through the Pay.com platform and integrates multiple Paysafe alternative payment methods into Pay.com’s orchestration environment.
The launch connects Paysafe’s payment processing, digital wallet, and online cash solutions with Pay.com’s payments orchestration infrastructure. According to the announcement, the partnership applies to merchants operating across multiple online sectors, including e-commerce, travel, regulated iGaming, and financial services, where Pay.com provides transaction routing and orchestration services.
Key Launch Details
- Launch type: Strategic partnership
- Announcement date: January 2, 2026
- Primary announcing entity: Paysafe
- Paysafe market status: Public company (NYSE: PSFE)
- Partner entity: Pay.com
- Partner function: Payments orchestration and acquiring platform
- Nature of integration:
- Paysafe included as a recommended acquirer for card transactions on Pay.com
- Paysafe alternative payment methods integrated into the Pay.com platform
- Card payment coverage:
- Credit card transactions
- Debit card transactions
- Alternative payment methods integrated:
- Skrill digital wallet
- Neteller digital wallet
- PaysafeCard eCash / voucher-based payment method
- Deployment environment: Pay.com payments orchestration platform
- Merchant access: Merchants using the Pay.com platform for payment routing and orchestration
- Merchant verticals referenced:
- E-commerce
- Travel
- Regulated iGaming
- Financial services
- Geographic applicability: Global merchant base
- Operational status at launch: Live and processing payments
- Onboarding guidance stated: 20+ additional merchants expected to be onboarded by end-2026
Product Scope at Launch
At launch, the partnership enables merchants using the Pay.com platform to select Paysafe as an acquiring option for card transactions routed through Pay.com’s orchestration layer. This includes the processing of both credit card and debit card payments within Pay.com’s transaction flow.
In addition to card acquiring, the product scope includes the availability of Paysafe alternative payment methods within the Pay.com environment. The integration covers Skrill and Neteller digital wallets, as well as PaysafeCard, a voucher-based online cash payment solution. These payment methods are made available to merchants as part of Pay.com’s existing payment method selection framework.
Payment Capabilities Integrated at Launch
The integration introduces multiple Paysafe payment capabilities into the Pay.com platform. Paysafe’s acquiring services support the processing of card transactions when selected by merchants within Pay.com’s orchestration configuration.
Skrill and Neteller are included as digital wallet options available to Pay.com merchants. According to the announcement, the wallets have been active for more than two decades and operate across more than 130 countries, with usage across online commerce and regulated digital sectors.
PaysafeCard is included as a voucher-based payment method that allows consumers to transact online using prepaid cash instruments. These alternative payment methods expand the range of payment options available through Pay.com’s orchestration platform.
Product Mechanics at Launch
Within the Pay.com platform, payment routing and transaction orchestration are managed through Pay.com’s technology layer. Merchants configure payment flows through Pay.com’s interface, where Paysafe can be selected as an acquiring option for eligible card transactions.
When alternative payment methods are enabled, transactions using Skrill, Neteller, or PaysafeCard are processed through Paysafe’s payment infrastructure while remaining within Pay.com’s orchestration environment. The partnership allows merchants to access these capabilities without establishing separate technical integrations outside the Pay.com platform.
Orchestration and Platform Architecture
Pay.com operates as an intelligent payments orchestration platform that centralises transaction routing across multiple payment providers. According to the announcement, the platform leverages advanced orchestration capabilities combined with a centralised risk engine to manage authorisation and acceptance processes.
The integration of Paysafe extends Pay.com’s orchestration architecture by adding an additional acquiring option and multiple alternative payment methods. Pay.com’s infrastructure connects with Paysafe alongside other third-party payment providers while maintaining a unified orchestration and control layer for merchants.
Alternative Payment Methods Included
The partnership includes the integration of Skrill and Neteller, Paysafe’s flagship digital wallets. These wallets are positioned as payment options for online merchants operating across global markets, including regulated industries such as iGaming.
PaysafeCard is included as a voucher-based eCash payment method that enables online transactions using prepaid value. The inclusion of these payment methods forms part of Pay.com’s broader approach to offering a comprehensive selection of alternative payment methods through its orchestration platform.
Merchant Coverage and Live Processing Status
According to the announcement, Paysafe is already live and processing payments for multiple merchants using the Pay.com platform at the time of the partnership launch. The companies stated that additional merchants are expected to be onboarded under the partnership by the end of 2026.
The announcement does not provide merchant names or transaction volumes associated with the partnership. The operational status described confirms that payment processing through the integrated setup is active.
Official Statements
“We’re delighted to unveil our strategic partnership with Pay.com, a true innovator in the field of payments orchestration. Our collaboration will likely be a game-changer for online merchants, optimising payment routing, enhancing approval rates, and, above all, strengthening their checkouts and ultimately customer relationships. More broadly, with Paysafe’s heritage and with our payment solutions serving as trust-marks for merchants worldwide, we expect to support Pay.com’s business growth and global expansion,” said Rob Gatto, Chief Revenue Officer at Paysafe.
“Integrating Paysafe into our platform enhances the advanced orchestration capabilities we provide to merchants, helping them maximise authorisation rates and optimise every transaction. This partnership ensures our customers benefit from greater flexibility across card payments and a wide range of alternative payment methods,” said Nicholas Banerjee, Chief Revenue Officer at Pay.com.
Compliance and Operating Posture
The partnership between Paysafe and Pay.com operates within the existing commercial and regulatory frameworks under which both companies conduct their respective payments activities. According to the announcement, Paysafe participates in the partnership in its capacity as a payments platform providing acquiring services, digital wallets, and online cash solutions, while Pay.com provides orchestration, routing, and transaction management infrastructure for merchants.
The partnership does not alter the fundamental operating roles of either company. Paysafe continues to deliver payment processing and alternative payment method services, and Pay.com continues to manage payment orchestration, routing logic, and merchant-facing configuration through its platform. Each company remains responsible for its respective operational functions within the payments flow as described in the announcement.
Commercial Structure at Launch
At launch, the partnership functions as a platform-level integration rather than the introduction of a new standalone product or service offering. Merchants access Paysafe’s acquiring and alternative payment method capabilities through the Pay.com orchestration platform as part of their existing payment configuration.
The announcement positions the partnership as an expansion of Pay.com’s available acquiring and payment method options. Merchants using Pay.com are able to incorporate Paysafe into their payment routing strategies alongside other providers supported by the platform. The commercial relationship is framed as an enablement arrangement, with Pay.com offering Paysafe’s capabilities as part of its orchestration environment.
No changes to merchant-facing pricing structures, settlement flows, or contractual relationships are described in the announcement. The partnership is presented as an operational enhancement within Pay.com’s existing commercial model.
Platform Control and Transaction Responsibilities
Within the partnership, Pay.com retains control over transaction orchestration, routing decisions, and platform-level risk management. According to the announcement, Pay.com’s orchestration technology is designed to manage payment flows across multiple providers using a centralised orchestration framework.
Paysafe participates in this framework as a payment processor and payment method provider. When selected by merchants within the Pay.com platform, Paysafe processes card transactions and alternative payment method transactions according to its existing payment infrastructure. The orchestration layer remains under Pay.com’s control, while transaction execution occurs within Paysafe’s processing environment.
This delineation of responsibilities preserves Pay.com’s role as the orchestration hub and Paysafe’s role as a processing and payment services provider.
Merchant Segments and Use Environments
The partnership applies to merchants operating across a range of online sectors referenced in the announcement. These include e-commerce, travel, regulated iGaming, and financial services. Merchants in these sectors typically require access to multiple payment methods and acquiring options to support diverse customer preferences and regulatory environments.
Through the partnership, Pay.com extends the set of payment capabilities available to merchants in these sectors by incorporating Paysafe’s acquiring services and alternative payment methods. The integration is positioned to support merchants operating in both mainstream and regulated digital environments.
Paysafe Platform Context
According to the announcement, Paysafe is a payments platform with a long-standing presence in the global payments industry. The company provides payment processing, digital wallet, and online cash solutions to merchants and consumers across multiple sectors.
Paysafe’s payment solutions are delivered through an integrated platform supporting card payments, digital wallets, and alternative payment methods. The company’s experience spans online commerce, entertainment, and regulated industries, and its services are used by merchants operating across multiple geographies and currencies.
The partnership with Pay.com extends Paysafe’s distribution through an orchestration layer used by online merchants to manage payment routing and provider selection.
Pay.com Platform Context
Pay.com operates as a payments orchestration and acquiring platform designed to optimise, route, and manage global payment flows through a single infrastructure layer. According to the announcement, Pay.com’s platform connects with third-party payment providers while maintaining a centralised orchestration environment.
The platform incorporates orchestration logic, risk management tools, and routing capabilities that allow merchants to manage payment flows across multiple providers. Pay.com positions its infrastructure as a unified hub through which merchants can configure payment strategies and manage transaction execution.
The integration of Paysafe expands the range of providers and payment methods accessible through Pay.com’s orchestration framework.
Technology Foundation and Integration Model
The partnership leverages Pay.com’s orchestration infrastructure, which is designed to connect with multiple payment providers through a unified interface. According to the announcement, the platform supports advanced orchestration capabilities and integrates acquiring and payment method providers into a single operational environment.
Paysafe’s integration operates within this architecture, enabling card processing and alternative payment method execution without requiring merchants to establish separate technical connections to Paysafe outside the Pay.com platform. The integration model is positioned as part of Pay.com’s broader approach to reducing technical complexity for merchants managing multiple payment providers.
Operational Status and Merchant Availability
At the time of announcement, the partnership is operational, with Paysafe already processing payments for merchants using the Pay.com platform. The companies confirmed that the integration is live and actively supporting merchant transactions.
The announcement references ongoing merchant onboarding under the partnership, indicating continued deployment through the Pay.com platform. The operational status described confirms that the partnership is not a pilot or pre-launch initiative, but an active integration supporting production payment flows.
Intended Users and Usage Context
The partnership is intended for online merchants using the Pay.com platform to manage payment orchestration across acquiring and alternative payment method providers. Merchants configure payment flows through Pay.com’s interface, where Paysafe is available as part of the supported provider set.
Usage of Paysafe’s services through Pay.com occurs within the merchant’s existing Pay.com relationship. The announcement does not describe changes to merchant onboarding, support models, or platform access requirements as a result of the partnership.
Operational Continuity and Next Phase
According to the announcement, the partnership establishes an ongoing operational relationship between Paysafe and Pay.com. The companies indicate that merchant onboarding under the partnership will continue, with additional merchants expected to be added through the Pay.com platform.
No further phases, feature expansions, or geographic rollouts are detailed beyond the operational status described. The partnership is presented as an active integration supporting current and future merchant use within the Pay.com ecosystem.
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