BMI Companies Replaces SWIFT-Based Claim Payments with Acclaim Across More Than 35 Countries to Modernize International Insurance Claims Payouts

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MIAMI — August 6, 2026

Executive Summary

Acclaim has announced that BMI Companies has deployed its insurance payment infrastructure platform across the insurer’s offshore international business. Members and providers can now receive claim payments through dozens of local payment methods in more than 35 countries, replacing traditional SWIFT wire transfers with an automated payment process integrated directly into BMI Companies’ core systems.

Announcement Overview

BMI Companies has expanded its implementation of Acclaim following a successful pilot involving two agencies. The deployment now supports claim payments across more than 35 countries, introducing automated end-to-end payment processing, payment validation, real-time payment tracking and locally preferred payout methods. The implementation is designed to improve operational efficiency while giving members and providers greater visibility, flexibility and speed throughout the claims payment process.

Key Announcement Details

  • Announcement Type: Partnership & Claims Payment Infrastructure Deployment
  • Announcing Entity: Acclaim
  • Partner Organization: BMI Companies
  • Announcement Date: August 6, 2026
  • Dateline: MIAMI
  • Industry: Insurance Technology (InsurTech)
  • Primary Category: Insurance
  • Solution: Insurance Payment Infrastructure Platform
  • Deployment Scope: Entire offshore international business
  • Geographic Coverage: More than 35 countries
  • Payment Upgrade: SWIFT wire transfers replaced with local payment methods
  • Core Integration: BMI core systems
  • Automation: End-to-end automated claims payouts
  • Payment Validation: Upfront payment detail validation
  • Payment Visibility: Real-time payment status tracking
  • Provider Benefit: Consolidated payments with remittance details
  • Member Benefit: Choice of local payment methods
  • Strategic Focus: Claims payment modernization
  • Business Objective: Operational efficiency and scalable growth

Deployment Replaces SWIFT-Based Claim Payments

Acclaim announced that BMI Companies has completed the rollout of its payment infrastructure platform across the insurer’s offshore international business.

According to the announcement, the deployment replaces traditional SWIFT-based international wire transfers with automated local payment methods integrated directly into BMI Companies’ existing operational systems.

The rollout followed a successful pilot conducted with two agencies before being extended across the company’s broader international insurance operations.

Payments are now live in more than 35 countries.

Members and Providers Can Choose Local Payment Methods

Under the deployment, members and providers can choose from multiple payment methods commonly used in their local markets instead of relying on international wire transfers.

According to the companies, the updated payment experience provides:

  • Access to dozens of local payment methods
  • Faster claim payouts
  • Payment methods familiar to local recipients
  • Reduced reliance on SWIFT wire transfers
  • Improved payment flexibility across international markets

The companies stated that claim payments are automatically initiated through activity within BMI Companies’ core systems.

Automation Supports Claims Payment Operations

The deployment introduces end-to-end payment automation throughout the claims payout process.

According to the announcement, the implementation includes:

  • Automatic payment initiation from BMI’s core systems
  • Up-front validation of payment information
  • Reduced manual payment processing
  • Automation of operational payment workflows
  • Integrated payment execution

The companies stated that payment validation before funds are released is intended to reduce failed transactions while improving operational efficiency.

Operational Improvements Following the Rollout

BMI Companies identified several operational improvements resulting from the implementation.

These include:

  • Greater payment choice for members and providers
  • Fully automated claims payouts
  • Fewer failed payments through payment validation
  • Real-time visibility into payment status
  • Reduced reconciliation work for providers
  • Consolidated payments covering multiple claims
  • Complete remittance details attached to provider payments
  • Improved experiences for members and providers
  • Support for the company’s ongoing operational transformation and scalable growth

According to the announcement, providers can now receive a single consolidated payment covering multiple claims while retaining complete remittance information.

International Rollout Expands Beyond Initial Pilot

The deployment began with a pilot involving two agencies before expanding across BMI Companies’ international operations.

Following the pilot’s completion, the platform was introduced throughout the company’s offshore international business.

According to the announcement:

  • Payments are now active in more than 35 countries.
  • Multiple local payment methods are supported.
  • The rollout covers BMI Companies’ international business.

Leadership Commentary

Matt Teumer, President of Acclaim, said:

“Latin America is a strategically important market for us.”

He also described the partnership as demonstrating the capabilities of Acclaim’s platform for established international insurers and stated that the platform helps lower claim payment costs while improving payment speed and execution for members and providers.

Andrew Sierra, President of BMI Companies, said:

“The claim payment is the moment of truth.”

He stated that the company’s broader transformation programme is intended to improve the customer experience while supporting business growth, adding that providing locally preferred payment methods helps create a smoother claims payment experience.

Esteban Chinchilla, Chief Operating Officer of BMI Companies, said:

“We wanted a payments layer that fit directly into our core systems.”

He stated that the implementation automated previously manual work, integrated into existing operations and introduced real-time payment visibility for internal teams while improving experiences for agents, members and providers.

Payment Infrastructure Supports Cross-Border Insurance Operations

According to the announcement, international insurers have historically balanced speed, cost and customer experience when managing cross-border claim payments.

The deployment is intended to address these operational challenges by combining:

  • Local payment options
  • Automated processing
  • Integrated system connectivity
  • Payment validation
  • Real-time payment visibility

The companies stated that this approach simplifies international claims payments while reducing operational complexity.

About Acclaim

Acclaim provides payment infrastructure built specifically for the insurance industry, serving international health, IPMI, travel and cross-border life insurers. Its platform supports claims payouts, premium collections, agent commissions, reconciliation and funding while replacing manual payment workflows with integrated enterprise software. The company states that its technology enables insurers, MGAs and TPAs to improve payment efficiency, reduce operational work and increase visibility across the payment lifecycle.

About BMI Companies

BMI Companies is an international insurance group providing health, life and travel insurance solutions for individuals, families and businesses across Latin America, the Caribbean and selected international markets. The company combines regional insurance expertise with digital innovation while pursuing an ongoing transformation programme focused on operational efficiency, customer experience and scalable growth.

Media Contact

For additional information, visit bmicos.com.

Source Attribution

Source: Company announcement

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